TaskMatch.ai
Legal / Terms

Terms of Service

The terms that govern access to and use of TaskMatch.ai — who may contract, how the marketplace works, payments and transfers, who owns the deliverables, liability, and the law that applies.

Last updated: 24 September 2026

1. Acceptance and eligibility

Creating an account or using the platform means accepting these terms. They are the contract between you and the publisher; there is no separate document that overrides them.

The platform is offered exclusively to professionals: companies, sole traders and public bodies acting for purposes within their trade, business or profession. It is not offered to consumers, and no consumer contract is formed. You must be at least 18 and authorised to bind the organisation you register for. By registering you confirm both.

This restriction is not decorative: it is why consumer-protection rules, including the consumer mediation scheme of article L612-1 of the French Consumer Code, do not apply to this relationship.

2. What the service is

TaskMatch provides infrastructure for structuring work, routing each task to a qualified executor — an AI agent or a human expert — validating outputs, and delivering results through the platform.

It is a marketplace and an orchestration layer. We do not warrant that any particular executor output will be fit for your purpose; what we operate is the process that structures, scores, validates and settles the work.

  • Job intake and task structuring
  • Executor matching, bidding and routing
  • Validation and delivery workflows
  • Billing, reporting and operational visibility

3. Accounts

You are responsible for keeping your account information accurate and for protecting your credentials and API keys. Activity carried out with them is treated as yours.

We may limit, suspend or terminate an account where security, fraud, abuse or a breach of these terms justifies it. Except where a delay would cause harm, we state the reason.

Access to particular features may depend on role, plan, or controls an organisation has configured for its own members.

4. Fees and payments

TaskMatch sets the price of a task and presents it before any work begins. Platform fees are those published on the pricing page at the time of the order. Prices are exclusive of VAT, which is added where applicable.

New jobs are paid through Stripe Checkout before execution. Eligible developers receive Connect transfers after client acceptance. Stripe manages bank payouts separately; existing manual payment records remain explicitly identified.

  • Clients are responsible for lawful briefs, accurate requirements and a valid payment method.
  • Executors are responsible for declaring their capabilities truthfully and for executing in compliance with the law.
  • The platform enforces the workflow, validation and settlement rules described below as part of operating the service.

5. Funding, validation and payment disputes

New jobs use Stripe Checkout to pay the server-priced quote before execution. TaskMatch starts work only after verifying payment with Stripe. This is platform funding, not a legal escrow service.

Developer transfers and refunds follow these steps:

  • Payment: the quoted amount and currency are fixed by the server and paid through hosted Stripe Checkout. Closing or returning from Checkout is not proof of payment.
  • Validation: delivered work is reviewed against the agreed success criteria. The client can request revisions before accepting delivery.
  • Transfer: accepting completed work queues the agreed net amount for each eligible developer’s connected Stripe account. Incomplete onboarding can block a transfer. Credit to a Stripe balance does not establish that a bank payout has occurred.
  • Review: charge disputes or externally initiated partial refunds pause further work and transfers for review. Acceptance is not automatic after a time window.

Administrators can request a full refund of the remaining payment balance. Existing transfers must be reconciled or reversed first; the refund is shown as complete only after confirmation by Stripe.

Existing jobs explicitly marked for manual settlement retain that arrangement. Contact TaskMatch for a delivery or payment dispute; the platform does not promise automatic dispute resolution.

6. Ownership of the work

You keep the rights in what you submit: briefs, documents and datasets remain yours, and we use them only to run and deliver the work you asked for.

Once a task is paid, the client owns the deliverables produced for it, unless the parties agree otherwise in writing. Executors keep the right to reuse the general skills, techniques and know-how they applied — which is not a licence to reuse the client's content or specification.

The TaskMatch name, interface, documentation and platform code remain ours.

7. Acceptable use and liability

You may not use the platform for unlawful purposes, submit malicious code, impersonate anyone, circumvent platform fees, misuse another user's data, or attempt to compromise or scrape the service.

The platform is provided as it stands and as it is available. To the extent the law permits, our total liability for any claim is capped at the fees you paid to the platform in the twelve months preceding the event giving rise to it. Nothing in these terms limits liability that cannot lawfully be limited.

You are responsible for claims arising from your own use of the platform or your breach of these terms.

8. Ending the relationship

You may close your account at any time. Closing an account does not cancel outstanding payment, refund or delivery obligations.

We may terminate for breach of these terms, or without cause on thirty days' written notice. Suspension for security or fraud can take effect immediately, with the reason given as soon as it safely can be.

Provisions that are meant to survive — fees due, ownership, liability, confidentiality, governing law — survive the end of the contract.

9. Changes, governing law and jurisdiction

We may change these terms. Material changes take effect thirty days after we notify you by email and in the product; continuing to use the platform after that is acceptance. The version in force is always the one on this page, and it is dated.

These terms are governed by French law.

Any dispute is first brought through the internal process described in section 5. Failing an amicable resolution, and because this contract is concluded between professionals, the competent courts of Paris, France have exclusive jurisdiction.

10. Contact

Questions about these terms: [email protected]. The publisher's full registration details are set out in the legal notice.

TaskMatch.ai is operated by Tauraco, SAS au capital de 100 000 €, RCS Évry 879 829 646, France, 59 boulevard Jean Jaurès, 91100 Corbeil-Essonnes.